Govt. Grievance Cell-Lodge Complaint

The Jammu & Kashmir Online Public Grievance Monitoring System (Awaz-e Awam)

This grievance is channelized into one cohesive system with a Unique Grievance Tracking Number.

Some of the advantage of this system are below:-

Easy to use:

  • Allow registration of grievance through internet 24 x 7.
  •  Provision to submit grievance in English.

Quick Feedback:

  • Unique registration number to the citizen upon submission of the grievance to the system.
  • Any Question or documents required for redress of the grievance will be asked in one go on a time bound basis on receipt of the grievance.


  • Grievances cannot be deleted by anyone and most of the information is available openly to all concerned stakeholders.
  • Facility to submit reminder or clarification related to the grievance.


Administrative Complex, Ganderbal.
Location : O/O Room NO 228, First Floor, Mini Secretariat, Ganderbal. | City : Ganderbal | PIN Code : 191201
Phone : 0194-2416388 | Email : adcgbl111[at]gmail[dot]com